Esso Canada Support Ticket - Coalhurst, Alberta

Credit back - Esso gas Station

Created By: David2425's Picture David2425 Last Reply: David2425's Picture David2425
Priority Level: [High] Status: [Open]
Created: 9 months ago Last Updated: 9 months ago
Department: N/A Replies: 0
Product: Esso gas Station

November 23. 2016

To: Esso Customer Service

Re.Esso Extra member #601777 3526 4327 1779

On November 20. 2016 I filed up at the Coalhurst, Alberta 201 - 51 Ave Esso station #00302964. The attendee forgot to run my Esso Extra, so he voided the 1st transaction #101982 for $103.62 that was processed at 12:52:32 and credited the amount of $103.62 at 12:53:42 Transaction #101983, than charged me again $103.83 at 12:54:42 Transaction #101984.

However now (Nov. 23rd 2016) 3 days after the credit was supposedly processed, It does Not show in my bank. The payment was made by TD Debit card.

I have all three (3) recipients to prove this and will send to you upon request.

I ask that a credit in the amount of $103.62 be credited back to me ASAP.

If this correspondence has gone to the wrong department, please forward it to the correct department and advise me.

Thank you

David Lee
780 885-3040
Edmonton, AB.


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