Esso Canada Complaint

Esso Canada Complaint

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ACCUSED OF STEALING WASHER FLUID (DISCRIMINATION)


On the 12th of April 2017, 8:20pm, I went to Esso gas station at Mountainash and Bovaird to purchase gas and washer fluid. After filling up my tank, I went inside to pay. I also purchased a washer fluid with my Esso point. Meanwhile, I asked my 10yr. old son to bring out the remaining washer fluid so that we can empty it before opening the new one. When I got back to my van with the gallon of the washer fluid, my son handed the remaining washer fluid from the van to me. I proceeded to empty that gallon because it has little left. When I started opening the new one, the young man at the counter called out asking how many I paid for and why I had 2. I tried to explain but he was not getting it; so I went inside and was treated badly while my son watched. He accused me of stealing washer fluid. He later apologized and said he did not see my son with the remaining washer fluid because he was not watching. I am disappointed and have never been accused of anything in my life before. I am going to see to it that ESSO take responsibility of their actions.


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